Reaching the Breaking Point

How to deal with challenging clients without losing them

Melissa Tennen

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My Toughest Custom Shade Matching Case: Report

Challenges can be easier once you understand them

Luke S. Kahng, CDT

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Production Meets Boutique

A powerful, yet realistic, business strategy

Chadwick Rogers and Douglas J. Frye, CDT

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A New Frontier: Digital Removable Prosthetics

How to use this emerging area to the laboratory's best advantage

Andy Jakson, CDT, and Joshua Jakson

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