The American Association for Dental Office Managers (AADOM) offers a free webinar called "The Dangerous Mind of the Dental Patient," worth 1 CE credit toward the AADOM's fellowship program. The event is 1 pm EST Wednesday.
About the Program
Wish you could read a dental patient’s mind? Now you can. Join Fred Joyal, founder of 1-800-DENTIST, as he shares the findings from our exclusive 2013 nationwide patient survey. Learn the surprising secrets that maximize patient acquisition, retention and case acceptance. Register now for this all-new Webinar. Find out the hidden factors that attract new patients, what keeps them coming back and what drives them away. During the live Q&A session, Fred will discuss innovative strategies for applying this insider information to your practice.
Course Learning Objectives:
Understand the seven hidden factors that cause patients to choose a dentist
Avoid the simple appointing mistake that costs you more patients than you think
Learn what strange thing patients infer about you from your website’s design
Identify the one topic patients want you to be completely honest about
Discover why online reviews and ratings are more important than ever
Get real tips for using these patient secrets to your advantage